Order Cancellation Policy

At Kwicktronix, we understand that circumstances may change, and you might need to cancel your order. Here is our straightforward cancellation policy to guide you through the process:

1. Order Cancellation Window

You can cancel your order free of charge before it has been processed and handed over to our courier partners for dispatch. Because our automated fulfillment team prepares orders swiftly, we recommend contacting us immediately after placing the order.

2. How to Request Cancellation

To request an order cancellation:

• Contact Support: Email our team at support@kwicktronix.in with your Order ID and cancellation reason.
• Verification: Our team will immediately verify if the order is still in warehouse stage and confirm cancellation.

3. Refunds for Cancelled Orders

Once your cancellation request is approved:

• Full Refund: A 100% full refund will be issued to your original payment method.
• Refund Timeline: Refunds typically reflect in your bank account or card within 3 to 5 business days, depending on your banking provider.

4. Orders Already Shipped

If your order has already been handed over to our courier or is currently in transit, direct cancellation is no longer possible. In such cases, you can accept the parcel upon delivery and initiate a return within 3 days as per our Return and Refund Policy.

5. Cancellation by Kwicktronix

Kwicktronix reserves the right to cancel an order under rare circumstances such as product unavailability, technical pricing or description errors, non-serviceable pin codes, or suspected fraudulent activity. If your order is cancelled by us, you will be notified immediately and a full refund will be initiated.

6. Customer Support

For any questions or assistance with your order, please reach out to us:

• Email: support@kwicktronix.in